65c ondo ｜klang

Yesterday I bought several desserts from this shop, and one of them was the Iced Mochi Pudding. I paid, took the desserts, and left without checking because I trusted the staff to pack them properly. Unfortunately, when I reached home, I was shocked to see that the mochi pudding was packed completely tilted. To make things worse, it was placed together with other desserts, which caused the pudding to spill everywhere and mess up the entire packaging. As a result, all the pudding had slid out, and the mochi was left almost without any pudding at all. It was a complete mess and clearly not what I paid for. What made it even more disappointing was the texture. This dessert is supposed to be crispy, but there was no crispiness at all. The whole thing was just soft and soggy, with a very strange texture — honestly, I don’t even know what it was supposed to feel like anymore. This is no longer just about taste, but about basic handling and responsibility. Desserts like this require careful packing, yet it feels like everything was placed carelessly without any consideration for the customer. I bought multiple items and expected a certain level of professionalism. This experience was extremely disappointing and completely ruined the enjoyment of the desserts. I sincerely hope the shop will improve staff training and packing standards, because customers should not have to discover such problems only after reaching home.

Good

Bakery & pastries shop with lots of fresh variety of cakes, buns, desserts, pastries, biscuits, coffee, latte and other drinks and food. Every food looks fresh and yummilicious. Nice, clean, attractive with inviting ambience.